Privacy Policy

Effective Date: 1/1/2024

Brooks Health Care, Inc., doing business as Brooks Infusion, respects your privacy. This Privacy Policy explains what information may be collected when you visit our website, how we use it, and what rights you may have regarding your information.

Our website address is: www.brooksinfusion.com

Information We Collect

We do not use this website for advertising, marketing tracking, or analytics tracking.

We may collect limited information in the following ways:

Information You Submit to Us

If you contact us through a form, email link, or other website feature, we may collect the information you choose to provide, such as your name, email address, phone number, message, or other details you include.

Please do not submit urgent medical requests or sensitive medical information through the website unless specifically directed to do so by Brooks Infusion.

Technical Information

Like most websites, our website may automatically collect basic technical information needed for site security and functionality, such as:

  • IP address
  • Browser type
  • Device information
  • Date and time of visit
  • Pages visited
  • Security logs

This information is used for website operation, troubleshooting, spam prevention, and security.

Cookies

Our website may use essential cookies required for basic website functionality, security, login functions, or administration.

We do not use cookies for advertising or analytics tracking.

If an authorized website administrator logs in, WordPress may set cookies to save login information and screen display preferences. Login cookies generally last for a limited period unless “Remember Me” is selected. When the user logs out, login cookies are removed.

If a visitor interacts with a feature that requires cookies, such as a form or spam-prevention tool, cookies may be used only as needed for that function.

Comments

Public comments are not intended to be a primary feature of this website.

If comments are enabled and you leave a comment, the website may collect the information entered into the comment form, along with your IP address and browser user agent string to help detect spam.

Visitor comments may be checked through an automated spam detection service.

Media Uploads

Visitors generally should not upload images or media to this website unless specifically instructed.

If you upload images to the website, you should avoid uploading images with embedded location data, such as EXIF GPS data. Visitors to the website may be able to download and extract location data from uploaded images.

Embedded Content from Other Websites

Pages on this website may include embedded content from other websites, such as videos, maps, images, articles, or other content.

Embedded content from other websites behaves the same way as if you visited that other website directly. Those websites may collect data about you, use cookies, embed third-party tracking, or monitor your interaction with the embedded content.

We are not responsible for the privacy practices of third-party websites.

Who We Share Information With

We do not sell personal information.

We may share information only when necessary for:

  • Website hosting and operation
  • Security and spam prevention
  • Responding to your inquiry
  • Legal, regulatory, or compliance obligations
  • Protecting the rights, safety, or property of Brooks Infusion, our patients, staff, or others

If you request a password reset for an authorized account, your IP address may be included in the reset email.

How Long We Retain Information

We retain information only as long as reasonably necessary for business, operational, legal, security, or compliance purposes.

If comments are enabled and you leave a comment, the comment and its metadata may be retained indefinitely so follow-up comments can be recognized and approved automatically.

For authorized users with website accounts, we store the personal information provided in the user profile. Authorized users can see, edit, or delete their personal information at any time, except they cannot change their username. Website administrators can also see and edit that information.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of personal information we maintain about you.

You may also request an exported file of personal information you have provided through this website, if applicable.

These rights do not apply to information we are required to keep for administrative, legal, regulatory, security, or healthcare compliance purposes.

To make a privacy-related request, please contact us using the contact information listed on this website.

Healthcare and Medical Information

Brooks Infusion is a healthcare provider. Information collected through patient care activities may be subject to separate healthcare privacy requirements and notices, including our Notice of Privacy Practices, where applicable.

This website Privacy Policy applies only to information collected through this website. It does not replace any separate patient privacy notices or healthcare privacy policies that may apply to patient care, pharmacy services, billing, or related healthcare operations.

Where Information Is Sent

Website information may be processed by our website hosting provider, security tools, spam-prevention services, or other service providers needed to operate and protect the website.

Visitor comments, if enabled, may be checked through an automated spam detection service.

Contact Us

For questions about this Privacy Policy or privacy-related requests, please contact Brooks Infusion through the contact information provided on this website.